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FAQ

HOW LONG DOES IT TAKE FOR ORDERS TO BE SHIPPED?
While we try to send out most orders within 2 days that they are placed, some orders may take longer if the item needs to be made. Orders shipped outside the U.K. can vary in their delivery times, so I can't guarantee about shipment times once orders have left the U.K.

WHAT SHIPPING METHODS DO YOU USE?
I ship all items with Royal Mail 'first class signed-for'. Royal mail aims to deliver these within 2 days.I ship all international orders with Royal Mail 'air-mail international signed -for'. International orders typically take 8-14 days to arrive, but I can't guarantee international shipping times. All items are packaged in strong sturdy packaging to ensure perfect delivery.

WHAT IS YOUR RETURN POLICY?
If your order is damaged in transit, I will gladly arrange to send you a replacement where available, but I'll need the damaged item back first. Simply drop me an email using the contact page on this site.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
I gladly accept Visa, MasterCard, American Express, or regular account payments through PayPal.

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
No, you do not need to have a PayPal account. If you do not have a PayPal account, you can pay with any major credit card. Simply select the credit card option on the the bottom right hand side of the paypal page once you checkout.

HOW SECURE IS THIS STORE?
All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

MISCELLANEOUS POLICIES
as most of our items are handmade at the time of order, please do allow differences in print placement.

COPYRIGHT
Any information, images, copy and graphics cannot be reproduced, used, copied, re- transmitted or modified without prior written consent.

Terms and Conditions

By using my happy accidents you agree to the Terms and Conditions outlined above. We reserve the right to update these Terms and Conditions at any time.